FAQ
The questions people ask before joining.
If yours is not here, send it to us and we will answer it properly.
The basics
What is GrowthSync?
A platform where entrepreneurs, founders and business owners meet the people who can change their business: clients, suppliers, partners, co-founders and advisors. You match on commercial fit, talk, join industry communities, attend or host events, and post the work you need doing.
Who is it for?
People who run a business or are building one. It is not a general professional network and it is not a job board.
Is it free?
Yes, and the free plan is permanent rather than a trial. Matching, unlimited messaging, communities, opportunities, services, attending events and hosting one event a month are all included.
Is there an app?
Yes, on iOS and Android, and it works in a browser on any device. Your account is the same everywhere.
Which languages does it support?
21, and you can change yours at any time. Communities and messaging are not limited to one country.
Matching and messaging
How is a match decided?
Each pairing is scored out of 100 with written reasons. The heaviest factor is what you offer matched against what the other member says they are looking for, checked in both directions. It then adjusts for complementary industries, business stage and distance. The same two people always get the same score.
Can anyone message me?
No. A conversation only opens once you have both accepted. Nothing arrives in your inbox uninvited.
How many people can I approach a day?
Five on free, 25 on Premium, unlimited on Elite. Messaging itself is unlimited on every plan.
Is any of this AI?
No. GrowthSync has no AI features. Nothing writes your profile, your messages or your advice.
Events and communities
Can I host an event on the free plan?
Yes, one a month, free or ticketed. Premium hosts two a month and Elite has no limit.
How do people find my event?
By category, by city with a distance radius, and by industry keyword. There is no follower graph, so reach does not depend on how many people already know you.
How does ticketing work?
You connect a Stripe account, set your tiers, and the money reaches you. GrowthSync keeps 10 percent of a paid ticket. Tickets save to Apple Wallet or Google Wallet and can be transferred to someone else.
Can I post in communities for free?
Yes. Posting, commenting and reacting are open to every member with a profile.
Safety, data and account
What does verification involve?
You confirm your email address and your date of birth. Until you do, you can browse, but you cannot connect, message, post, or book an event.
Can I block or report someone?
Yes, from anywhere in the product, and a blocked member can no longer see or contact you.
How do I delete my account?
From settings, at any time, and there is a page at growth-sync.com/account-deletion that explains exactly what is removed.
Where is my data held, and who runs GrowthSync?
GrowthSync is operated by GrowthSync Network Ltd, registered in England and Wales, company number 16795645. What we collect, why, and how to get a copy or have it deleted is set out in the privacy policy.
Still not answered?
Send it to us and a person will reply.
Your next client is already a member. You just have not met yet.
Joining is free, your profile takes a few minutes, and you can be talking to someone useful today.